Maybe due to the time difference, your message will be responded within 1-8 hours. The customer service online time is 9:am – 6:pm EST.
Frequently Asked Questions
How long does shipping take?
The specific shipping time depends on the product itself. The total shipping time is 7-25 days. Please refer to our shipping policy for specific information. Or you can see the specific shipping cost and shipping time when checking out.
Do you offer international shipping?
Yes, we ship wordwide.
How can I track my order?
You can track your order here.
What is your return/exchange policy?
You can check imformation at my return&refund.
Do I have to pay for return shipping?
Trust us! Our product quality is absolutely good! Therefore, in order to avoid the trouble of subsequent returns and exchanges, please confirm the order information when placing an order. We will be fully responsible for the costs incurred in returns and exchanges if it is a product quality problem. We will not bear any costs for other reasons.
How can I contact customer support if I have an issue with my order?
Email us here at: furlessclub@gmail.com